FAQ

We are partnered with some of the best worldwide merchants in order to bring you the best quality and prices. Products are shipped directly from the manufacturer to help pass the savings on to you, which allows us to get special prices for you for some items for just shipping and handling.

This means that sometimes delivery times may be slightly longer than local delivery, since your order may be shipped from overseas. In general, it may take 6-8 weeks for an item to arrive. If you have any questions about your purchase, please feel free to contact us using our order form.

We offer a 100% satisfaction guarantee.

What payments are accepted?

All major credit cards are accepted through Stripe (powered by the Shopify Payment system).

What currencies are accepted?

All orders are processed in USD. At checkout, you will have the option of displaying the total price in your local currency using the current exchange rate.

Shipping Costs

Shipping costs depending on the weight and destination of the product. Total shipping costs will be displayed before you complete your order.

Where is my tracking number?

As soon as we receive it from our global suppliers, it will be sent to you. Not all suppliers provide this number, so in some cases it may not be available.
 
When will I receive my order?

Delivery times depend on the product ordered. Most products should be received within 6-8 weeks. If you have not received your order by then, please contact us and we will look into it for you.

I did not receive all the products I ordered

When you order multiple different products they may be shipped separately to ensure the fastest delivery times possible. So you may receive several items before other items. If you do not receive all your products within 6-8 weeks, please contact us and we will look into it for you. You may also use the 'order lookup' functionality on our website to look up your order, and if a tracking number is available, you can see the current status of your order.

Are your free products really free?

Yes. Some of our promotional products are 100% free and you just need to cover the shipping and handling costs.

Other questions?

Please feel free to get in contact with us using the contact form here